Refund Policy

Digital products

Our products are primarily digital downloads and software services. Refund eligibility depends on the product, whether delivery or access has already occurred, and applicable consumer law.

Technical problems

If a purchased product cannot be delivered, is materially defective, or does not work as described on a device explicitly listed as compatible, contact customer support. We will investigate and, where appropriate, provide a correction, replacement or refund.

Compatibility

Customers should review model, firmware and software requirements before purchase. Statutory consumer rights remain unaffected.

Duplicate or incorrect charges

Confirmed duplicate charges or billing errors will be corrected.

Requesting help

Contact customer support at +36 30 620 9015 and provide the purchase date, product name and payment reference where available.

Statutory rights

Nothing in this policy limits rights that cannot lawfully be excluded or restricted.